Gosteo

AI concierge for hotels & restaurants · Dalmatia

Your receptionist who never sleeps.

Gosteo answers guests' questions — in their language, at any hour, strictly based on your property's own information. And when it doesn't know an answer, it doesn't invent one: it takes the guest's contact details and forwards the inquiry to you.

Try it live: click "Ask us" in the bottom-right corner — the assistant on this page answers questions about Gosteo.

Reception · Gosteo23:47

Guest from London

Do you allow small dogs?
Yes — small pets are welcome in our ground-floor rooms. Just let us know when booking.

Guest from Munich

Bis wann gibt es Frühstück?
Frühstück servieren wir täglich von 7 bis 10:30 Uhr auf der Terrasse.

Guest from Zagreb

Imate li parking u blizini?
Imamo — vlastito parkiralište 50 m od ulaza, besplatno za goste.

From website to assistant in two days

You change nothing — no systems, no workflows. We handle the entire setup.

1

We read your content

The assistant learns exclusively from your website — prices, hours, offerings. Nothing beyond that.

2

A 20-minute conversation

We add what's not on your website but guests keep asking: parking, pets, breakfast, payment.

3

One snippet of code

We handle the installation on your website. The assistant goes live — and you maintain nothing.

Why Gosteo — not "just another chatbot"

Built for owner-run properties where every guest counts.

Every language, every hour

German, English, Croatian, Italian and more — guests ask in their language and get answers in their language. Even at 2 a.m.

Invents nothing

Answers only from your content. When it doesn't know something, it says so honestly — no made-up prices, no made-up availability.

No guest slips away

For open questions, the assistant offers a contact form. Instead of a lost guest: an inquiry with name and e-mail in your inbox.

More direct bookings

Guests who get instant answers book directly with you — instead of through commission-charging portals.

The math is simple

Booking portals charge 15–18% commission per reservation. On an average booking (three nights) that's €55–65 — per guest.

Portal commission per booking≈ €55–65
Gosteo, per month€79
One direct booking a month— and it has paid for itself.

Pricing without fine print

Cancel monthly. No annual contracts, no hidden costs.

First 3 businesses

Pilot programme

€0 / 90 days
  • Everything included: setup, installation, adjustments
  • We measure the results together (guest inquiries)
  • After 90 days you decide: €79/month — or we remove the widget
  • In return: a short testimonial, if you're happy

No payment obligation. Stop at any time.

Gosteo

€79 / month
  • One-time setup €350
  • All languages, unlimited conversations at normal volume
  • Guest inquiry capture (leads)
  • Content updates on request — at no extra charge

Cancel monthly. The widget disappears the next working day.

Website + Gosteo

€1,200 + €79/month
  • For businesses without a (working) website
  • A modern multilingual website, 3–5 pages
  • Booking inquiries straight to you — commission-free
  • Assistant included from day one

Fixed price, no surprises.

Denis Terze · Šibenik

Who's behind Gosteo

My name is Denis Terze. I spent thirty years in German enterprise IT — working for banks, pharmaceutical companies and law firms. Today I live in Šibenik-Knin County and build Gosteo here, for businesses on the Adriatic.

That means: no call centre, no tickets. I set up, maintain and adjust every assistant personally — and when you call, it's me who picks up.

EU AI Act — compliant GDPR — data processing agreement included Built in Dalmatia

What everyone asks us

Does the assistant make up answers? I've heard about AI mistakes.

The most important question — and the reason Gosteo is built differently. It may only answer from your content. When it doesn't know something, it says so openly and offers the guest to leave their contact details. Test it yourself: ask the assistant in the bottom-right corner something that isn't on this page.

How much work is it for me?

A twenty-minute conversation at the start. After that: when something changes (prices, hours), just let us know — we update it. That's what the monthly fee is for.

What about GDPR and data protection?

Conversations are not stored in a personally identifiable way. Only if a guest voluntarily leaves their name and e-mail is that data forwarded to you — with consent and a deletion period. You receive the data processing agreement (Art. 28 GDPR) and a ready-made text for your privacy policy from us. The assistant is labelled as an AI system, in line with the EU AI Act.

And if I want to cancel?

Cancel monthly, no reasons needed. The widget disappears from your website the next working day and your data is deleted. The risk is on us — that's why the pilot is free.

Let's show it on your property.

We prepare the demo in advance, with your real content — two minutes on your phone, no strings attached.

Or simply ask the assistant in the bottom-right corner — it's open at night, too.